Privacy Policy

1. Introduction

Eventik is committed to protecting the privacy of individuals who use our event management and ticketing platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit eventik.web.id or use our services.

2. Information We Collect

We collect information you voluntarily provide:

• Account Information: Full name, email address, and password (hashed) when you create an account.
• Event Information: Event details including name, date, venue, description, ticket types, and pricing.
• Attendee Information: Names, email addresses, and registration details of individuals who register for your events.
• Payment Information: Processed by third-party payment providers. We do not store full credit card numbers.
• Communication Data: Messages sent through our contact form or support channels.

3. How We Use Email Addresses

We use Amazon SES (Simple Email Service) to deliver transactional and service-related emails:

• Account verification and email address confirmation
• Password reset and account recovery
• Security alerts (new device or location login)
• Event-related notifications (registration confirmations, reminders, updates)
• Account activity notifications
• Important service announcements

We do not: Send unsolicited marketing emails to purchased or third-party lists. All email addresses are collected directly from users during voluntary registration or event sign-up.

4. Email Consent & Communication

During account registration, users must explicitly consent to receive account-related emails via a dedicated checkbox. Users can manage communication preferences in account settings. Certain essential emails (password reset, security alerts) cannot be opted out of while the account is active.

5. Data Security

• All data transmitted via HTTPS with TLS encryption.
• Passwords are hashed using industry-standard algorithms and never stored in plain text.
• We implement access controls to limit data access to authorized personnel only.

6. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information with service providers who assist in operating our platform (e.g., cloud hosting, email delivery via Amazon SES, payment processing).

7. Data Retention

We retain your account information while your account is active. If you delete your account, we will remove your personal information from active systems within a reasonable timeframe.

8. Your Rights

• Access and update your personal information through account settings
• Request deletion of your account and associated data
• Export your data in a standard format
• Manage your email communication preferences

9. Contact

For privacy inquiries: privacy@eventik.web.id or via our Contact page.